![]() Web conferencing works best with a webcam and/or headset with microphone. Using remote desktop? Be sure to close it out and disconnect VPN before you log off/shutdown your local device!Ĭontact the Technology Service Desk for support. Your remote desktop has to be powered on & and you have to have rights to access it. Adobe Creative, SPSS, etc.)Īny applications that directly access a TWU database.Īny database application, such as Microsoft Access or FoxPro.Īccessing very large files directly from X: driveįor assistance with Remote Desktop, see Connecting to a TWU desktop from off campus. Software installed on a hard drive that is not installed on the remote device (e.g. C:\, desktop, downloads, My Documents, etc.) other than on X: drive or Google Drive. Reasons you might need to connect to your remote (TWU) desktop after connecting to VPN:įiles saved to a hard drive (e.g. Netflix, online gaming ,etc.) to maximize performance of VPN.Īdditionally, videoconference tools don't work well on VPN and WILL NOT work when connected to Remote Desktop.īest practice is to use VPN when you need it, then disconnect and use the cloud-based apps, then return to VPN when needed. Try to limit connections to data-heavy sites (e.g. VPN performance can be impacted by bandwidth available through your home internet. Need assistance? Call 94 or chat with us online. VPN/DUO & Remote Desktop: Get started with this helpful info. Explore your File Storage and Sharing Options: Google Drive vs X driveĮxport your bookmarks: Chrome | Firefox | Safari ![]() Please consider moving these files to Google Drive or X drive as quickly as possible. Downloads, My Documents, Desktop, etc.) or to an external hard-drive connected to your TWU computer? Zoom (Zoom is not an enterprise solution) Office 365 applications such as Word, PowerPoint, Excel, Email, OneDrive can be accessed online for free. Google Drive, Google Shared Drive, Google Calendar, Google Docs, Google Sheets, Google Forms, Google Meet, etc.) Google Meet can be accessed from anywhere using Chrome browser. Canvas, PsychData, Service Center/Technology Tickets, Panopto, etc.) The following applications can be accessed remotely without using VPN.Ĭloud-based applications (e.g. Returning a device to work? Email to let them know. Unless there are exceptional circumstances, IT is unable to support the setup and installation of printers off-campus and on personal devices. PRINTERS: The department is responsible for tracking the state asset and ensuring its return to the university. Speak with your department about purchasing a WiFi adapter so that you can connect wirelessly to your home network. ![]() Take home the Ethernet cable from your office to connect to your home router.Ĭontact the Service Desk to get a free 10-ft Ethernet cable. There are three options for connecting to your home network: TWU desktop computers are not equipped for WiFi. Macs must be serviced by IT Solutions BEFORE they are removed. The completed form should be emailed to both and individual who will use the device MUST have logged on to the device at least once on campus BEFORE the device is removed or they will not be able to log on at home. To remove a device from campus, complete the form provided by Dennis Hoebee in March 2020 (or email to get a copy). About Taking TWU Computers & Printers Home
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